Privacy Policy

Last Updated: December 2024

1. Introduction

Welcome to DoxClerk ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection, usage, and your rights when using our legal compliance platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and business details
• Business Information: Business name, website URL, industry, and jurisdiction preferences
• Document Content: Legal documents you create, edit, or store on our platform
• Payment Information: Billing details processed through secure third-party payment processors
• Support Communications: Messages and feedback you send to us

2.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, and time spent
• Technical Data: IP address, browser type, device information, and operating system
• Website Scanning Data: Information collected when you use our compliance scanning features
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2.3 Information from Third Parties

• GitHub Integration: Repository information and file contents when you connect your GitHub account
• Authentication Providers: Basic profile information from Google or GitHub OAuth

3. How We Use Your Information

We use your information to:

• Provide Services: Generate, host, and manage your legal documents
• Compliance Monitoring: Scan your websites and GitHub repositories for compliance issues
• Improve Services: Analyze usage patterns to enhance our platform
• Communicate: Send important updates, security alerts, and support responses
• Billing: Process payments and manage subscriptions
• Legal Compliance: Comply with legal obligations and protect our rights

4. Data Storage and Security

4.1 Data Storage

• Your data is stored securely using industry-standard encryption
• We use Supabase for database storage and authentication
• Documents are stored in our secure database with access controls

4.2 Security Measures

• Encryption in transit (HTTPS) and at rest
• Regular security audits and updates
• Access controls and authentication requirements
• Secure payment processing through third-party providers

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate (e.g., hosting, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Data Processing: Object to certain types of data processing

To exercise these rights, please contact us at privacy@doxclerk.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze platform usage and performance
• Provide personalized experiences
• Enable third-party integrations (e.g., GitHub)

You can control cookies through your browser settings, though this may affect platform functionality.

8. Third-Party Services

Our platform integrates with:

• Supabase: Authentication and database services
• Payment Processors: Stripe, Paystack for payment processing
• GitHub: Repository integration and file access
• Analytics: PostHog for product analytics
• Email Services: For notifications and communications

These services have their own privacy policies governing data handling.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal data, except where retention is required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification
• Displaying a notice in our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@doxclerk.com
Website: https://doxclerk.com

14. Compliance

DoxClerk is committed to compliance with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Other applicable data protection laws

We regularly review and update our practices to ensure ongoing compliance.